Return Authorization Request

To return any item to BrideStuff.com you must first submit a Return Authorization Request online. Once your request has been approved, the RMA will be emailed to you at the email address listed below. Please print out the RMA and include it with your return. Items returned without an approved RMA included will not be accepted. Shipper will be responsible for all shipping charges. Returned items must be post marked within 10 days after receipt of RMA.

Non-Returnable Items:

1. Discontinued or clearance items.
2. Special order items (i.e. Veils, Bridal Jewelry and custom orders).
3. Apparel, including t-shirts, hats, etc.
4. Items not purchased from BrideStuff.com, Inc.
5. Products that have been modified or altered in any way.
6. Personalized items.
7. All Candy Products
8. Disposable Cameras
9. Aisle Runners
10. Bubbles

For returns of Personalized Wedding Invitations, please do not complete RMA requests from this page. Refer to http://bridestuff.cceasy.com for details and instructions about returns.

Return Authorization Form
In order for us to be able to respond to your questions, we need the following complete information.  * Required Fields

* Order Number:
(This is listed on the top right corner of your packing slip.)

* Name:
* Address:
Apt#/Suite#:
* City:
* State:

* Zip:

* E-Mail Address:
* Phone: Ext:
* Description of Returned Item:
Quantity of Item(s) returned:
* Main Reason for Return (please check appropriate box)
Exchange for a Different Item(s) (Please note new items below)
Return for a Refund
* Additional Reason for Return (please check appropriate box)
Item delivered was not the item ordered
Damaged or Defective
Didn't like the style
Didn't like the color
Was not the same as online
Quantity Wrong
Wrong Color
Duplicate Item
Wrong Size
Got here too late
Other (if other please specify below what was wrong)
Additional Notes: